Processing time (turnaround) - In the slower months it can be as little as 2 days and in the busy season up to 7 days. The busy season for us starts in early September as people start making soap for the holiday fairs and doesn't end until about late January when people finally wind down for winter. If you have any questions about what orders we are currently shipping out, you can ask us through chat which is on the lower right hand of our website or you can email us at firstname.lastname@example.org.
If you see a "no shipping methods available" error message, you have a restricted item in your cart. This happens when you try to ship restricted items internationally or to a PO Box. Remove the fragrance or lye from your cart and you should see shipping methods available.
Ground - available upon request. This is the most standard way we ship. Ground shipping methods are at our discretion and can be either UPS, USPS or FedEx. Ground shipping in the US can take up to 10 days to deliver from Washington State.
USPS Postal - available on the website and is subject to our normal turnaround time. Generally speaking USPS Postal is a little more expensive but does travel quicker and may deliver on Saturdays.
2nd Day Air - available on our website. Orders placed before noon with 2nd Day Air will ship out same business day. Otherwise, it will ship out the next business day. Orders placed with 2nd Day Air on Wednesday afternoon will ship out Thursday and get to you on Monday.
USPS Flat Rate - available upon request. Not everything can travel via Flat Rate so please call or email us to request this method. Here are the prices
USPS Large Flat Rate: $20.65
USPS Medium Flat Rate: $15.65
USPS Small Flat Rate: $8.70
Overnight - available upon request. Please call or email if you need this expedited option.
None of our shipping methods include Saturday or Sunday delivery.
We primarily ship through UPS ground and USPS though we do have FedEx available. Just leave a note on your order after you place it to ship with FedEx instead
We cannot add to any expedited order. Please make sure that your order is complete before you pay for and process it.
Shipping is based on weight and distance from Bellingham WA in the Pacific Northwest. Our shipping costs are exact and any savings discount we get from the carriers, we pass down to you. Unlike other companies, we do not build the shipping costs into our products in order to offer better shipping rates. Because we pass our savings to you, our shipping costs are better than what you would find online (with USPS or UPS) if you were to ship it yourself.