Processing time (turnaround) - Our processing time is generally around 72 hours not including weekends but could be a little long. If you have a question about current times, please email us at email@example.com.
If you see a "no shipping methods available" error message, you have an item in your cart that cannot ship to you. This happens when you try to ship restricted items internationally or to a PO Box. Remove the fragrance or lye from your cart and you should see shipping methods available.
Ground - Ground shipping methods are at our discretion and can be either UPS, USPS or FedEx. Ground shipping can take up to 10 days to deliver from Washington State.
USPS Postal - Is subject to our normal turnaround time. USPS Postal is a little more expensive but does travel quicker and may deliver on Saturdays.
2nd Day Air - Orders placed before noon with 2nd Day Air will ship out same business day. Otherwise, it will ship out the next business day. Orders placed with 2nd Day Air on Wednesday afternoon will ship out Thursday and get to you on Monday.
USPS Flat Rate - may be available upon request. Not everything can travel via Flat Rate so please call or email us to request this method.
Overnight - available upon request. Please call or email if you need this expedited option. Overnight Saturday is not currently available.
None of our shipping methods include Saturday or Sunday delivery.
We cannot add products to any expedited order. Please make sure that your order is complete before you pay for and process it.
We have many kits with free ground shipping to the lower 48 states. Free shipping orders will be packaged on their own. Sorry but we cannot combine free shipping and other items. Free shipping kits will always ship ground with normal turnaround time, even if you choose 2nd Day Air for the rest of your order.