Return Guidelines

We welcome returns within 30 days of purchase. We will gladly refund the product price for eligible items that are unused and are in sale-able condition: packaging, molds, books, soap stamps, toys, scales and soaping hardware.  All refunds are applied to the original method of payment after the product is received. Shipping, including associated fees/duties/taxes, are at customer’s expense. 

Please mail returns to:

Bramble Berry Soapmaking Supplies
Return Department: (Insert Your Order Number)
2138 Humboldt St.
Bellingham, WA 98225

Please allow us 10 business days to process your return.

Sorry but essential oils, fragrance oils, colorants, soap bases, fixed oils, waxes, any liquids, butter, online videos, electronic (downloadable) books or zines and discontinued items are not able to be returned and are not eligible for any refunds. 

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