We securely accept Visa, MasterCard, American Express, Discover, and PayPal as well as money orders. We do not accept personal checks.
Money Orders can be sent to:
Bramble Berry, Inc.
2138 Humboldt Street
Bellingham, WA 98225
You are welcome to call in your orders to our distribution center at 877.627.7883 or for our Canadian customers who cannot get through on our 877 number, our local phone number is 360.738.3786. We are in the office from 9 am to 4 pm daily but feel free to leave a message if you get our voicemail. We do strive to return all messages left before 4 pm the same day.
Credit Cards: If your card is declined, Bramble Berry will send an email (to the address associated with the declined order) to let you know. Often it is due to an incorrect address or security code. We take our customer's security very seriously and for that reason we require the exact billing address and security codes for all of our credit card transactions.
It is also for security reasons that we do not have access to your full credit card number and ask that when you call us, please have your credit card information ready. Our customer service representative will then be able to quickly and safely process your credit card. We do not recommend emailing credit card information - as email is not a secure form of communication.
Please note that our transit and turnaround times begin after we have received valid payment information, not at the time the order was placed.
PayPal: Paying by E-Check through PayPal takes additional 3-5 days to clear than standard PayPal payments. We will hold your order until the payment has cleared.